A little preparation helps us deliver the best possible clean for your home. Please review the guidelines below so we can make the most of our time with you.
Provide a secure and convenient way for us to enter your home.
If you won't be home, please provide clear instructions or a lockbox code. Make sure all driveways, pathways, and entrances are clear and easy to access.
We bring everything needed, but let us know if you prefer we use your products.
If you have specific cleaning products or environmentally friendly items you'd like us to use, please have them ready and clearly labeled.
Please pick up personal items so we can focus on cleaning.
We do our best to tidy as we clean, but too much clutter can slow us down and prevent us from cleaning certain areas thoroughly.
Remove or store fragile or valuable items and let us know about any delicate pieces.
Although we handle everything with care, accidents can happen. Let us know about delicate or high-risk items so we can take extra precautions.
Please keep pets in a safe area away from the cleaning zones.
If your pets have special needs, are nervous, or require particular care, please let us know beforehand so our cleaner can prepare accordingly.